Frequently Asked Questions

Everything you need to know about Raven Cues and our premium billiards gear.

What materials are Raven Cues made from?

All Raven Cues are crafted from premium, kiln-dried Grade A North American Hard Rock Maple to ensure maximum durability, straightness, and a consistent hit.

How long does shipping take for a new cue?

Standard domestic orders typically ship within 1-2 business days. Delivery usually takes 3-5 business days depending on your location. Tracking information is sent via email immediately upon dispatch.

Do you offer a warranty on your products?

Yes, we offer a limited lifetime warranty against manufacturer defects, including warpage. This warranty does not cover normal wear and tear on tips, ferrules, or wraps.

Can I return my cue if I don't like the feel of it?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied, you can return the cue in its original, unchalked condition for a full refund or exchange.

What tip comes standard on Raven Cues?

Our cues come standard with a multi-layered medium-soft leather tip, specifically designed for optimal chalk retention and cue ball control.

Do you offer international shipping?

Yes, Raven Cues ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific region.